Before Uploading:

When sending your two-track mix for mastering, please send as a 24 or 16 bit .WAV file. Turn off all compression, EQ and limiting on the master fader. MP3 files are not acceptable for high-quality mastering, and converting them in iTunes will not change this. You must bounce or export directly from your mixing software to achieve a true 24bit WAV file. When your are ready, make payment and you will receive a link to upload.

• Satisfaction Guarantee: We are committed to providing you with a high-quality product that meets your expectations. If, for any reason, you are unsatisfied with the work delivered to you, we offer a 50% money-back guarantee on your initial purchase. This guarantee ensures that you can confidently explore our services and experience the quality we strive to deliver.

• Eligibility for Money-Back Guarantee: To be eligible for the 50% money-back guarantee, you must notify us of your dissatisfaction within a reasonable timeframe after receiving the initial work. We will review your claim and, if deemed eligible, process the refund accordingly. Please note that once you proceed to a revision, the 50% money-back guarantee will no longer be applicable.

• Requesting Revisions: If you are unsatisfied with the initial work, we encourage you to communicate your concerns to us. We offer a revision process to address any issues and make the necessary adjustments to meet your expectations. We will work closely with you to understand your feedback and make the revisions to the best of our abilities. However, once a revision is requested, the 50% money-back guarantee will no longer apply.

• Revision Policy: We offer a specified number of revisions for each purchase, as indicated in the product description or as agreed upon during the ordering process. Additional revisions may be available for an extra fee, which will be communicated to you beforehand. We strive to ensure that each revision is conducted promptly and efficiently to deliver a final product that satisfies your requirements.

• Communication and Feedback: Clear communication and feedback are vital to the success of our collaboration. We encourage you to provide detailed and constructive feedback during the revision process to help us better understand your expectations and make the necessary adjustments. Timely responses to our inquiries and feedback requests will help ensure a smooth workflow and prompt delivery of the final product.

• Intellectual Property: Upon completion of the work and receipt of full payment, you will own all rights to the final product, subject to any applicable laws or restrictions. We retain no ownership or rights to the work, except as required for portfolio display or promotional purposes, with appropriate confidentiality and anonymity measures taken, if requested.

• Confidentiality: We treat all information shared with us during the course of the project with the utmost confidentiality. We will not disclose any sensitive or proprietary information to third parties unless required by law or with your explicit consent.

Please carefully read and understand these terms and conditions before making a purchase. By proceeding with a purchase, you agree to abide by these terms and conditions.

If you have any questions or concerns regarding our terms and conditions, please feel free to contact us before making a purchase. We are here to assist you and provide further clarification.

Note: The above terms and conditions are provided as a sample and may need to be reviewed or adjusted according to your specific business requirements and applicable laws. It's recommended to consult with a legal professional to ensure compliance with local regulations.